Frequently Asked Questions

We use a carefully selected range of premium materials including powder-coated aluminum, FSC-certified teak, and hand-woven all-weather rattan. Each material is chosen for its durability, sustainability, and timeless look, ensuring your outdoor furniture stays stylish and strong through every season and climate.

Yes, our furniture is built to handle the outdoors all year round. It resists fading, moisture, and temperature changes. While it's designed for outdoor use, we still recommend using protective covers or storing cushions indoors during extreme conditions to maximize the life and appearance of your furniture.

Cleaning is simple. Use a soft sponge or cloth with warm water and a mild soap solution. Avoid abrasive cleaners or harsh chemicals. For cushion care, refer to the tag instructions. Regular cleaning not only keeps it looking great but also extends its lifespan and preserves its finish.

We don’t currently offer custom sizes, but we have a wide variety of designs, configurations, and modular options to suit different spaces. From compact balconies to large garden patios, our collections are designed to fit beautifully into all types of outdoor areas with flexibility in layout.

Yes, we welcome visitors to explore our full range in person at our local showroom. It’s a great way to experience the comfort, quality, and finishes of each piece. Our friendly team is also available to offer personalized advice and help you design your perfect outdoor space.

Standard delivery usually takes between 5 to 10 working days, depending on your location and product availability. Some made-to-order or seasonal items may take a bit longer. We’ll always keep you informed with tracking updates, so you know exactly when your furniture will arrive.

Yes, we provide optional assembly services in select areas. You can add this service during checkout. Our team will ensure the furniture is safely assembled and positioned just where you want it, saving you time and effort while guaranteeing everything is installed correctly and securely

Most of our seating sets include cushions at no additional charge. The cushions are made with outdoor-rated, quick-dry foam and weather-resistant fabrics that resist fading and moisture. Please check the product details to confirm what's included with each item, as it may vary by collection.

We accept returns on eligible items within 14 days of delivery, provided the products are unused and in original packaging. If you’re not fully satisfied with your purchase, simply contact our support team. We’ll guide you through the return process and help with any product exchanges if needed.

Teak is a natural hardwood that gracefully weathers to a silver-grey finish. To maintain its original honey tone, clean it regularly and apply a teak protector once or twice a year. Avoid oiling it unless you're familiar with teak maintenance, and always remove debris and standing water.